P2P Trading Introduction

1. What is P2P Trading?

P2P (Peer-to-Peer) trading involves the direct exchange of cryptocurrency and fiat assets between buyers and sellers through online marketplaces and escrow services.

2. Who Can Trade on HKD.com P2P?

Anyone can trade on the HKD.com P2P platform. However, before trading, users must register an account, complete identity verification, and configure basic platform settings.

3. What are Maker and Taker Orders?

Maker Orders are placed by users who post buy/sell cryptocurrency ads on the P2P platform, while Taker Orders are placed by users who execute transactions by responding to these ads.

4. What's the Difference Between P2P Express Trade and P2P Self-selection?

P2P Express Trade automatically matches users with trading partners, whereas P2P Self-selection allows users to manually choose their trading counterpart.

5. How Can I Contact Buyers/Sellers?

After an order is generated, users can communicate with buyers/sellers directly through the platform.

6. What Does "Release Coins" Mean?

"Release Coins" refers to the action where the seller releases the agreed-upon amount of cryptocurrency to the buyer after receiving payment and confirming the transaction.

7. Why Add Payment Methods?

Adding payment methods helps to match orders with suitable trading partners and enhances transaction security. For more details, please refer to "How to Bind The Payment Methods".

8. How Can I Trade Assets Purchased from HKD.com P2P on HKD.com?

To trade assets acquired from HKD.com P2P on the HKD.com platform, users need to transfer funds from their fiat account to their spot account.

9. Why are There "T+1" and "T+2" Withdrawal Limits?

These limits are implemented to safeguard users' assets, prevent illicit fund flows, mitigate the risk of asset loss, combat money laundering, reduce the likelihood of bank account freezes, and ensure a secure trading environment.

10. What are Advertisements?

Advertisements are posts created by users on the P2P platform to facilitate cryptocurrency transactions with other users.

11. How Can I Become an HKD.com P2P Advertiser?

Users interested in becoming P2P advertisers can apply to become merchants on the platform. More information is available in the "How to Apply HKD.com C2C Merchant Program" section.

12. What is an Appeal?

An appeal is a mechanism for resolving disputes between buyers and sellers. Users can submit appeals to request assistance from HKD.com customer service in mediating the dispute.

13. How Can I Cancel an Appeal?

If an agreement is reached and HKD.com customer service support is no longer needed, users can cancel the appeal. The order will then revert to the payment confirmation stage, and the seller must release the cryptocurrency.