Preventing Telecom Fraud

Unlawful individuals often obtain users' phone numbers, QQ email addresses, and other information through unofficial channels. They then impersonate HKD.com officials or staff to contact platform users, sending false information or links to deceive users into providing sensitive account information or performing transfer operations.

To safeguard your asset security, HKD.com hereby reminds platform users to remain vigilant against information from telecommunications, internet, and other channels to prevent falling victim to scams.

Common scam methods include but are not limited to :

1. Claiming that the account is involved in irregular transactions and requesting account information or transfers.

2. Claiming the need to remove risk channels and requesting account information or transfers.

3. Falsely stating system upgrades or data anomalies and requesting withdrawals to specified wallets.

4. Requesting account unlocking by clicking on links within a specified time frame.

5. Claiming to be the platform risk relief center, stating that your account is at risk, and requesting account information or transfers.

6. Unreasonable requests to cooperate in removing account risks.

7. Requiring downloading apps for video authentication.

8. Requesting email addresses to receive links to remove risks.

HKD.com reiterates :

Official staff will not solicit your account password, SMS verification code, email address, etc., in any form, nor will they ask you to download any apps, let alone ask you to transfer funds privately or withdraw coins. Do not trust links in unfamiliar text messages or emails, be cautious when answering calls from unidentified numbers, never provide personal account information, SMS verification codes, or other important information to strangers or third parties casually, and ensure personal information security protection. If you encounter any requests for payment or fund transfers by phone, internet, or text message, please ignore them immediately. If you are unfortunately deceived, please collect relevant evidence and report it to the police promptly.

If you receive suspicious text messages, calls, or emails, please contact official customer service immediately for verification. You can explain the issue in detail through online customer service or submit a ticket, or confirm whether the website is an official link through the official verification channel.